FAQ

Questions, answered up front

What partners, compliance and procurement teams ask most. Don't see yours? Talk to our team.

General

What is Oyaka?
An embedded-finance platform. Banks, credit unions, fintechs and employers offer our eight consumer products — pay over time, earned wage access, a car-secured credit line, travel installments, rent reporting, bill rewards, and identity and privacy protection — under their own brand, by API, white-label portal or hosted link.
Who is it for?
Any institution that wants to give customers more ways to pay, borrow, build credit and stay protected without building lending and servicing from scratch.
How fast can we launch?
A hosted link in days, white-label in weeks, and the API on your own timeline. Products and data carry over if you change models later.

Products & terms

Do customers pay late fees?
Never on Pay in 3. Any program fee is shown before a customer accepts a plan.
Which products can we turn on?
Any subset of the eight. Start with one and add the rest from a setting, not a new integration.
Who services the plans?
Oyaka handles servicing, reminders, complaints and adverse-action notices — all under your brand.

Compliance & risk

Who is the lender of record?
Depending on the product and state, Oyaka or a bank partner. We hold the licenses and partnerships each product needs and set this in your order form.
How is customer data protected?
TLS in transit, AES-256 at rest, field-level encryption for account numbers, partner-isolated data and immutable audit trails. See the Security page.
Do you screen for fraud and sanctions?
Yes — identity verification, OFAC screening on every customer, and risk limits you control.

Integration & pricing

What does the API cover?
Customers, decisions, plans, products and webhooks, versioned at /v1, with a full sandbox and typed SDKs.
How does pricing work?
A platform fee by integration model, then per-product pricing: revenue share on credit products, a margin on subscriptions. See Pricing.
Can we test before signing?
Yes. Grab sandbox keys and build against test data before any contract.

Still have questions?

Tell us about your program and we'll walk you through the details.